Support
Email us for help with the app or to report a mistake in a question. Civic Mosaic is not available yet; this page explains what to do once it is.
Contact us
For help with the app, or to report a mistake in a question, email us at support
Report a mistake in a question
Tell us:
- which test it is for (US, UK, Canada or Australia);
- the question, as it appears in the app;
- what you think is wrong, and where you read the right answer, if you know.
We check every report against the official source. How corrections work
Your progress
Your answers and progress are saved on your phone, not in an account, so we cannot see them or move them for you. Deleting the app deletes them from your phone. On Android, your phone’s backup to your Google account, if it is turned on, can bring them back when you reinstall the app or set up a new phone, and copying data straight from your old phone to a new one, for example with a cable, can bring them across too; on iPhone, the app keeps them out of backups. Deleting the app or changing phones
Purchases and refunds
Nothing can be bought in Civic Mosaic yet, so there is nothing to restore or refund. Prices and purchases
Accessibility
If something in the app or on this site is hard to use with your settings or assistive technology, please tell us what happened and on which device.